I’ve spent the better part of the past 30 years (as well as the worse part) in sales and marketing. One thing that has always impressed me in perusing the web sites of the industry leaders is how I have absolutely no idea what they actually do. Smart marketers learned a long time ago that when it comes to beating the competition, you don’t have to build a better mousetrap. You just have to sound like you build a better mouse. trap. That starts with the words you use to describe what your mousetrap does.
No industry has mastered this technique more than high tech. Ever heard of a little company called Computer Associates? Here’s what they do, in their own words: “CA Technologies provides robust management solutions utilizing closed loop orchestration of provisioning and configuration across physical and virtual resources.” It’s just that simple.
Or how about the 800-pound gorilla in the world of routers, switches and network systems, our buddies over at Cisco Systems. I wonder what they do. Here’s a description any seven year-old (with a graduate degree in Linux computer programming) could understand: “Cisco’s Borderless Network Architecture is implemented as a five-phase plan that moves from baseline services to advanced policy management and integration that ultimately delivers the borderless experience for users.”