There’s something’s that been bothering me lately.
Did you ever notice how Skype stays open even if you close the Skype window? So, if you call someone on Skype and they don’t answer, it’s not enough just to close the Skype window. Instead, you have to click “End Call.” If you just close the Skype window by clicking on the little “x” box in the upper corner, Skype disappears from your screen, but you still hear the “BEEEEEE…. BEEEEEE” ring of the call you wanted to hang up on.
Why is that?
Normally, if I click on the close button in any document or window, I expect whatever it is to just go away. When I click that little “x”, it’s over. You’re done. Finito. I don’t expect to have to deal with some annoying audio residue because I didn’t say goodbye satisfactorily.
Now, I know that the Skype program has to stay running in order to receive incoming calls, but isn’t it clear that, if I clicked on the close button, it’s most probably because I didn’t want whatever was happening at the time when I clicked it?
Perhaps the people at Skype are simply afraid that I and others like me are complete idiots, who might otherwise accidentally disconnect their calls by clicking the close button when all they really want to do is hide the Skype window.
“Oh, was I suppose to hit the minimize button?” they can hear us saying in that classic dumb guy voice. “Is that the one with the little line on the bottom? Gee, I thought that was how you underlined stuff.”
Well, okay, I’m not Steve Jobs – hmm, actually, as of this week, neither is Steve Jobs – but I do think I know the difference between the “minimize” and what I consider to be the “Get outta here!” button.
It seems that the people who design computer software generally take us for imbeciles. Their programs are always asking us questions like “Are you sure you want to delete that?” and “Do you want to close this document without saving changes?”
Using a computer is like driving a car with your father in the passenger seat. It’s always stepping on the imaginary brake pedal.
“It looks like you’re writing a letter. Would you like some help?”
Uh, no, thanks, Dad. I think I can manage to write a letter by myself.
Meanwhile, on those occasions when we really could use an extra pair of eyes, the computer is more than happy to sit idly by and allow our every boneheaded action. For example, it never asks:
“Are you sure you want to send this e-mail?”
“Your e-mail mentions an ‘attachment’. Did you perhaps want to attach something to it?”
“Do you really want to reply to every recipient of the sender’s e-mail?”
“This e-mail appears to be to your boss. Have you proofread it?”
I think it would be preferable if computers started questioning our choices a little earlier, like, for example, when we’re first considering buying them.
“Do you really want to purchase this device that is likely to cause you no end of frustration?”
Now, that would be helpful.
– Steve Fisher
John Pickett