For families everywhere the arrival of September means “welcome back to reality” time. School starts this week for most American teenagers, and summer is rapidly vanishing in the rear view mirror. If your summer was like mine, it won’t make for an enthralling Holiday letter come December – which is why when it comes to retelling the highlights of your summer vacation, if you weren’t able to afford an exotic, envy-inducing summer vacation, then at least make sure you have an exotic, envy-inducing story about your summer vacation.

When it comes to summer breaks, our family’s summers are consistently quite lame. Take this past summer, for instance. It consisted mainly of listening to our girls whine “there’s nothing to do” and “I’m boooooooooored” – God knows, life is boring when you live in the scenic Pacific Northwest with all its mountains and lakes. Heaven forbid your kids actually go outdoors, ride a bike, swim in the lake or clean their room.

As any loving parent would do, in an effort to insulate ourselves from their constant whining and badgering to “take me to the mall” or otherwise entertain them, we loaded up our kids’ summer with a series of week-long summer leadership / character-building camps and a couple of obligatory annual pilgrimages to visit elderly relatives. That’ll teach ‘em to whine about being bored.

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That’s my sister, Betsy Jones – on a good day. She’s 52 years old, but on most days acts 24: carefree, fun-loving.  But on a bad day, stay away from her because she is cursed with absolutely the worst luck of anybody I know. Take a good close look at this photo. You may think she’s on the verge of snapping – about to lose it and leap over the wall, with a one-way ticket to Crazy Town. And you would be correct.

You see, Betsy has had, well, a rather challenging life, to put it mildly. Imagine Winnie the Pooh going on an “explore”.  He comes upon a sign that says “This way to ‘Honey, Goodness, and Nice People’, that way to ‘Hell’s Burning Dungeons of Despair.’” Of course Pooh follows the sign toward ‘Honey’. Problem is, by the time Betsy gets there, the wind blew the signs around. Uh oh. That’s the story of Betsy’s life – “Blown by the wind.”

You know how some people lead a charmed life? Well, I think Betsy was put on this planet to balance out the scales – singlehandedly. It’s like Betsy has a sign on her back that reads “Go ahead, kick me again – but could you kindly do it before I get back up? – it will save me another trip down.”

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Introductory Note from Tim Jones:

Below is the conclusion of our two-part series of Superstar Strategies for Super Sales Success, from the renowned Sales Coach to the Stars, Biff Biven, motivational speaker and author of the not quite best-selling sales primer Everything I learned about Sales I learned in Prison. In Part two, Biff reveals the remainder of his A to Z Secrets for Sales Superstardom, starting with the letter P.

If you missed last week’s Part One, or you just need a refresher on the letters of the alphabet, you can read it here.

Now back to the Biff Biven’s guest post, Part Two.

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Welcome back, evurbahdy. I’ve saved my best sales tips for the second half of the alphabet. So let’s get ‘er started.

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Introductory Note from Tim Jones:

For much of my career I have been in sales management. The first thing any new salesperson learns is the ABCs of sales. You know – Always Be Closing. Turns out, this is a totally five minutes ago approach. I’m delighted to have veteran sales coach and motivational speaker Biff Biven take the helm this week as my guest blogger, to tell VFTB’s readers about the NEW ABCs of sales. That’s Biff on the left.

Biff is proud to say he came just 3 credits shy of graduating from Rebel Yell Elementary School in Biloxi, Mississippi. He is a renowned expert on direct sales strategies, having done direct selling for several decades (on and off, when he was not collecting welfare checks or serving time). Some of his achievements include direct sales roles with KFC, McDonalds (where he once met Ronald), Stanley Steamer carpet cleaner, and Shucks Auto Supply, to name just a few of the 37 Fortune 10,000 companies he has worked with over the past 35 years. He is perhaps most proud of his current role with Dominos, where every day he is personally responsible for driving regional sales (in his 1987 two-tone Ford Pinto hatchback).

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In this time of economic uncertainty and shrinking tax revenues, government agencies are being forced to cut costs right and left. Our prisons are no exception. Our prison population over the past two decades has soared to a record-bursting 2.3 million Americans in prison or jail. (Personally, I blame Hollywood celebutantes Lindsay Lohan, Paris Hilton and former Illinois Governor Rod Blagojevich for the overcrowding problem.)

Just less than 1% of the US population is currently incarcerated – in part thanks to my neighbor’s 22-year old stoner son Justin, who is serving 3 months for drinking, driving and smelling like urine while trying to order take-out at Highway tollbooth Exit 7A, which he apparently mistook for a Dominos Pizza. I believe the specific charge was “acting like an obnoxious moron in a public place” or something like that.

The USA has more people in prison than any other country in the world – one more achievement about which Americans can proudly shout “We’re Number One.”  The cost to house all these charming folks is staggering. Check out these startling statistics:

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Recently, my daughter Rachel and I took a vacation to visit friends and family in the Eastern USA. As part of our holiday adventure, we spent a night in world-famous Niagara Falls, NY. This short visit was a high point of our vacation – except for one small disappointment – our accommodations at the Quality Hotel and Suites, Niagara Falls, NY. (Yes, it’s a real hotel.) If you would like a relaxing, restful, clean hotel room for an evening, might I propose an alternate place of lodging? But if unexpected surprises are what you look for in your vacation destination, then the Quality Hotel and Suites, Niagara Falls, NY may be just the thrill ride for you.

Below is a copy of my actual thank-you letter to the hotel after our recent stay. (Disclaimer: the photos below are not actual photos from the Quality Hotel and Suites, Niagara Falls, NY and were not included in the letter I sent. I include them here to give you a sense of the adventure we experienced. – tj) Read More…

Finally a youth sports league has realized that when it comes to our kids, winning isn’t everything. (More on that below.) For too long, we parents have been pushing our kids way too hard, telling them they need to get passing grades in school if they want to get into a top flight college, or nagging them to do their chores now rather than waiting till, say, never, or harping on them relentlessly to practice their piano longer than fourteen minutes a week if they want to do well in their recital next week.

We are constantly pushing our kids way too hard to achieve, try harder, and be nicer to their younger sister, to the point that we are forgetting one fundamental point – that no matter how much of a snot-nosed brat they are when we ask them to help put away the dishes for the third time, no matter how much they whine that “Angela’s parents let her have Internet on her cell phone – why can’t I?”, our kids are all winners in this game called life.

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Life is pretty stressful at times. When I’m feeling a bit overwhelmed, I like to find a comfortable couch, close my eyes and listen to a relaxing sound. And no sounds are more soothing to me than the rhythmic sound of ocean waves crashing into the shore or the gentle gurgling of a babbling brook or the soothing hum of 35,000 rabid South African soccer fanatics at the FIFA World Cup, blowing their lungs out with their plastic 4 dollar and 95 cent vuvuzelas. If you still haven’t heard of a vuvuzela (pronounced “Voo-Voo-ZAY-Lah), it can mean only one thing: You’re an American.

Surely by now you must have seen and heard a vuvuzela. Click here to listen to its soothing sound. Now, wasn’t that relaxing? Now just imagine that soothing humming sound TIMES 35 THOUSAND …. for an hour and a half….. non-stop…. without commercial interruption. Originally used to summon distant African tribal villagers to attend community gatherings, the vuvuzela has become synonymous with the 2010 FIFA World Cup in South Africa, with its distinctive nonstop, deafening, monotone buzzing sound. The vuvuzela may come in 275 different colors, but they all come in just one note: B flat.

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Welcome back to the thrilling conclusion of my true, unedited story about my fleeting friendship with an Internet Scammer named Mr. Chris. If you missed the last week’s Part I, you can get caught up here.   If you were with us last week, you know that it all started when I received the following unusual email in my SPAM mail folder.

From: kelvin chris

To: (this field was left blank)
Subject: Order Urgent

Hello.  Am Mr. Kelvin Chris and will like to place an order regarding some bleachers from your company to Latvia. What is their price ranges, also your terms of payment as well. hope you answer to my request ASAP. Thank you very much and waiting for your prompt responds. God Bless You.

Best Regards
Mr. Chris

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I would now like to let you in on a little secret – come in close…. closer… Psst: I don’t actually sell bleachers. It’s a humor blog. View from the Bleachers is a metaphor.

But Mr. Chris wanted to engage me in a bit of Internet commerce with terms most favorable to him. So I could not help but have a little fun by playing along. I never thought he would actually respond back to me after my ridiculously satirical reply. But he did. Oh yes.

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Recently, I made a new friend across Cyberspace: a very nice man named Mr. Chris. Well, at least I thought he was a friend. For a week, it looked like we were going to become best buddies. But sadly this story of fleeting friendship has a heart-breaking ending.

You see, Mr. Chris is a documented Internet Scammer – listed on web sites for trying to con people out of their money by offering to overpay with a bad check or stolen credit card, and asking the victim to send back a check in return for the overpayment. Your classic Internet scam.

What made me suspicious, you might ask? Well, I think it was his first email which I stumbled onto in my SPAM mail folder which lacked any name in the “to” field. His email asked about pricing for BLEACHERS.

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